Privacy Policy

1. Introduction

Anderson Home Remodels (“we,” “us,” or “our”) is a veteran-owned general contractor based in McKinney, Texas. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you interact with our website, contact forms, or services.

2. Information We Collect

We collect information you voluntarily provide when you request an estimate, contact us, or engage our services. This may include:

• Your name
• Your phone number
• Your email address
• Project details and address
• Communications you send us, including text messages and call recordings

3. SMS Text Messaging & Phone Consent (A2P 10DLC)

By providing your phone number through our contact form or by calling us, you consent to receive recurring SMS text messages and phone calls from Anderson Home Remodels related to your project, estimates, scheduling, and customer service. Message frequency varies. Standard message and data rates may apply from your wireless carrier.

Opt-out: You may opt out of SMS messages at any time by replying “STOP” to any message you receive from us. To opt out of phone calls, contact us at (469) 510-1366 or reply “STOP” via text. After opting out, you may receive one final confirmation message.

Help: Reply “HELP” to any message for assistance, or contact us at (469) 510-1366.

We do not sell, rent, or share your phone number or consent to SMS messaging with third parties for marketing purposes.

4. How We Use Your Information

• To respond to inquiries and provide estimates
• To schedule and coordinate project work
• To send service-related communications, including SMS reminders and updates
• To improve our services and customer experience
• To comply with legal obligations

5. How We Share Your Information

We do not sell your personal information. We may share information with service providers who help us operate our business (such as communication platforms), with subcontractors or suppliers involved in your project, and as required by law. These parties are obligated to protect your information and use it only for the purposes for which it was shared.

6. Data Retention

We retain personal information only as long as necessary to provide our services, respond to inquiries, and comply with legal requirements. You may request deletion of your information at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of SMS messaging (reply STOP)
• Withdraw consent for future communications

To exercise these rights, contact us at (469) 510-1366.

8. Security

We take reasonable measures to protect your personal information using administrative, technical, and physical safeguards. However, no method of transmission over the internet or electronic storage is completely secure.

9. Children’s Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Anderson Home Remodels
Phone: (469) 510-1366
Hours: Mon–Fri, 8 AM–5 PM
Service area: McKinney, TX and North Dallas